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FAQ
How fast will I receive my designs?
On average, most requests are completed in just two days or less. However, more complex requests can take longer.
Is there a limit to how many requests I can make?
Once subscribed, you’re able to add as many design requests to your queue as you’d like, and they will be delivered one by one.
How does the pause feature work?
We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That’s where pausing your subscription comes in handy.
Billing cycles are based on 31 day period. Let’s say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you’ll have 10 days of service remaining to be used anytime in the future.
Are there any refunds?
Due to the high quality nature of the work, there will be no refunds issued past the first week of service. However, no refunds will be issued for completed work.